PRIVACY POLICY

Last updated: 1 March 2026

1. Introduction

Priority Prism ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

When you sign up for our services, register for a webinar, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Estimated annual revenue range
  • Any additional details you provide during consultation

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your payments and manage your account
  • Schedule and coordinate your AI integration setup
  • Send you information about our webinars and events
  • Communicate with you about updates, support, and service-related matters
  • Improve and personalise your experience
  • Comply with legal obligations

4. Payment Processing

All payment transactions are processed through Stripe, a third-party payment processor. We do not store your full credit card details on our servers. Stripe's use of your personal information is governed by their own privacy policy, which can be found at stripe.com/privacy.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that assist us in operating our business (e.g., payment processing via Stripe, email services)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict the processing of your information
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of our service may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Priority Prism
Email: privacy@priorityprism.com